[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog.post.introducing-the-email-channel-ai-email-agents-in-chat-thing":3,"blog.related.introducing-the-email-channel-ai-email-agents-in-chat-thing":133,"blog.adjacent.introducing-the-email-channel-ai-email-agents-in-chat-thing":363},{"data":4,"meta":129},[5],{"id":6,"Title":7,"Content":8,"Description":9,"Category":10,"slug":11,"createdAt":12,"updatedAt":13,"publishedAt":14,"readTime":15,"documentId":16,"Image":17,"author":70,"Seo":115},26,"Introducing the email channel! AI email agents in Chat Thing","## Introducing email channel: AI email agents in Chat Thing\n\nWe’re thrilled to announce a powerful new feature for Chat Thing. The Email Channel is here, and it’s designed to take your bots beyond conversations in Slack or other integrations. Now, your bots can process and respond to emails with the same intelligence and capabilities you’ve come to expect from Chat Thing.\n\n## What Is the Email Channel?\n\nWith the Email Channel, every bot you create on Chat Thing gets its own dedicated email address. This opens up a whole new way to interact with your bots. Whether it’s handling customer inquiries, managing internal processes, or automating repetitive tasks, your bots can now:\n\n- Reply to emails with accurate, context-aware responses powered by your bot’s data sources.\n- Take action with power-ups, like creating support tickets, booking meetings, or updating databases.\n\n## How Does It Work?\n\nThe quickest way to see how the email channel works is to watch the video below:\n\n{% youtube id=\"8rOAtUw2RSE\" %}\n{% \u002Fyoutube %}\n\nSetting up the Email Channel is quick and easy:\n\n- **Enable the Email Channel**: Head to the Channels tab in your bot’s dashboard and toggle on the Email Channel.\n- **Find Your Bot’s Address**: Each bot gets a unique email address. You can start sending or forwarding emails to this address immediately.\n- **Customise Auto-Respond Settings**: Choose whether your bot should automatically reply to emails or simply process them in the background. This gives you full control over your bot’s behavior.\n\n## Real-World Use Case: How We’re Using It\n\nWe’ve already been putting the Email Channel to work internally to streamline our support process. Here’s how we use it:\n\n- **Email Forwarding**: We forward all emails sent to our support email address to our bot’s dedicated email.\n- **Customer Lookup**: The bot checks if the sender is an existing customer and determines their subscription plan.\n- **Suggested Answers**: The bot consults our support knowledge base to suggest answers to common questions.\n- **Notion Integration**: If needed, the bot creates a new support ticket in our Notion database, ensuring no query goes unanswered.\n\nHere's our Notion support table that our email bot adds entries too automatically! \n\n![email-support-tickets-notion.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923989\u002Femail_support_tickets_notion_b823dd8604.webp)\n\nThe result? Faster, more accurate responses for our customers and a more efficient workflow for our team. \n\nThis is just one example of the amazing automations you can power with this feature and we will release a dedicated video demonstrating this example soon.\n\n## Who Can Access This Feature?\n\nThe Email Channel is available on our Standard, Pro, and Enterprise plans. If you’re on one of these plans, you can start using the Email Channel today to supercharge your bots.\n\n## Why It Matters\n\nEmail remains one of the most critical communication channels for businesses. By enabling your bots to process and respond to emails, you can:\n\n- Save time by automating repetitive tasks.\n- Improve customer satisfaction with quicker responses.\n- Ensure seamless workflows by integrating your bot with tools like Notion, Google Calendar, or your CRM.\n\n## Ready to Get Started?\n\nCheck out our detailed [Email Channel documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Femail-channel) to learn how to set it up. Whether you’re looking to enhance customer support, automate scheduling, or manage internal tasks, the Email Channel is here to help you achieve more with less effort.\n\nStart leveraging the power of AI email assistants today. Your inbox will never be the same again.","We’re thrilled to announce a powerful new feature for Chat Thing. The Email Channel is here, and it’s designed to take your bots beyond conversations in Slack or other integrations.","changelog","introducing-the-email-channel-ai-email-agents-in-chat-thing","2025-01-03T16:52:47.658Z","2025-01-30T16:31:11.771Z","2025-01-30T16:31:11.702Z",null,"w1rbirjthc20rf8kb54cus3o",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":22,"hash":62,"ext":24,"mime":27,"size":63,"url":64,"previewUrl":15,"provider":65,"provider_metadata":66,"createdAt":67,"updatedAt":67,"documentId":68,"publishedAt":69,"focalPoint":15},639,"Email Channel blog cover.webp",1920,1080,{"large":23,"small":35,"medium":44,"thumbnail":53},{"ext":24,"url":25,"hash":26,"mime":27,"name":28,"path":15,"size":29,"width":30,"height":31,"sizeInBytes":32,"provider_metadata":33},".webp","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923767\u002Flarge_Email_Channel_blog_cover_07b8f64ea6.webp","large_Email_Channel_blog_cover_07b8f64ea6","image\u002Fwebp","large_Email Channel blog cover.webp",30.21,1000,562,30210,{"public_id":26,"resource_type":34},"image",{"ext":24,"url":36,"hash":37,"mime":27,"name":38,"path":15,"size":39,"width":40,"height":41,"sizeInBytes":42,"provider_metadata":43},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923767\u002Fsmall_Email_Channel_blog_cover_07b8f64ea6.webp","small_Email_Channel_blog_cover_07b8f64ea6","small_Email Channel blog cover.webp",11.68,500,281,11682,{"public_id":37,"resource_type":34},{"ext":24,"url":45,"hash":46,"mime":27,"name":47,"path":15,"size":48,"width":49,"height":50,"sizeInBytes":51,"provider_metadata":52},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923767\u002Fmedium_Email_Channel_blog_cover_07b8f64ea6.webp","medium_Email_Channel_blog_cover_07b8f64ea6","medium_Email Channel blog cover.webp",20.87,750,422,20868,{"public_id":46,"resource_type":34},{"ext":24,"url":54,"hash":55,"mime":27,"name":56,"path":15,"size":57,"width":58,"height":59,"sizeInBytes":60,"provider_metadata":61},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923767\u002Fthumbnail_Email_Channel_blog_cover_07b8f64ea6.webp","thumbnail_Email_Channel_blog_cover_07b8f64ea6","thumbnail_Email Channel blog cover.webp",4.39,245,138,4390,{"public_id":55,"resource_type":34},"Email_Channel_blog_cover_07b8f64ea6",68.71,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923767\u002FEmail_Channel_blog_cover_07b8f64ea6.webp","cloudinary",{"public_id":62,"resource_type":34},"2025-01-03T17:02:48.102Z","s6mgfvpi54l34zsmfm89gf3w","2026-05-15T15:25:35.762Z",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":77},2,"Zef","2024-03-20T13:35:42.255Z","2024-03-20T13:35:43.988Z","2024-03-20T13:35:43.980Z","qpnfq2shgxc6b1too3b96idh",{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":80,"formats":81,"hash":109,"ext":83,"mime":86,"size":110,"url":111,"previewUrl":15,"provider":65,"provider_metadata":112,"createdAt":113,"updatedAt":113,"documentId":114,"publishedAt":69,"focalPoint":15},255,"IMG_2278.jpg",1972,{"large":82,"small":90,"medium":96,"thumbnail":102},{"ext":83,"url":84,"hash":85,"mime":86,"name":87,"path":15,"size":88,"width":30,"height":30,"provider_metadata":89},".jpg","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1710941716\u002Flarge_IMG_2278_d3b5e4fa69.jpg","large_IMG_2278_d3b5e4fa69","image\u002Fjpeg","large_IMG_2278.jpg",194.09,{"public_id":85,"resource_type":34},{"ext":83,"url":91,"hash":92,"mime":86,"name":93,"path":15,"size":94,"width":40,"height":40,"provider_metadata":95},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1710941717\u002Fsmall_IMG_2278_d3b5e4fa69.jpg","small_IMG_2278_d3b5e4fa69","small_IMG_2278.jpg",54.08,{"public_id":92,"resource_type":34},{"ext":83,"url":97,"hash":98,"mime":86,"name":99,"path":15,"size":100,"width":49,"height":49,"provider_metadata":101},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1710941716\u002Fmedium_IMG_2278_d3b5e4fa69.jpg","medium_IMG_2278_d3b5e4fa69","medium_IMG_2278.jpg",114.8,{"public_id":98,"resource_type":34},{"ext":83,"url":103,"hash":104,"mime":86,"name":105,"path":15,"size":106,"width":107,"height":107,"provider_metadata":108},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1710941716\u002Fthumbnail_IMG_2278_d3b5e4fa69.jpg","thumbnail_IMG_2278_d3b5e4fa69","thumbnail_IMG_2278.jpg",6.59,156,{"public_id":104,"resource_type":34},"IMG_2278_d3b5e4fa69",641.66,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1710941716\u002FIMG_2278_d3b5e4fa69.jpg",{"public_id":109,"resource_type":34},"2024-03-20T13:35:18.234Z","b2ylr2lzfx0rstj4qs9sh8b7",{"id":116,"metaTitle":7,"metaDescription":117,"keywords":15,"metaRobots":15,"structuredData":15,"metaViewport":15,"canonicalURL":15,"metaImage":118},125,"We’re thrilled to announce a powerful new feature for Chat Thing. The Email Channel is here bring AI email agents to Chat Thing.",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":119,"hash":62,"ext":24,"mime":27,"size":63,"url":64,"previewUrl":15,"provider":65,"provider_metadata":128,"createdAt":67,"updatedAt":67,"documentId":68,"publishedAt":69,"focalPoint":15},{"large":120,"small":122,"medium":124,"thumbnail":126},{"ext":24,"url":25,"hash":26,"mime":27,"name":28,"path":15,"size":29,"width":30,"height":31,"sizeInBytes":32,"provider_metadata":121},{"public_id":26,"resource_type":34},{"ext":24,"url":36,"hash":37,"mime":27,"name":38,"path":15,"size":39,"width":40,"height":41,"sizeInBytes":42,"provider_metadata":123},{"public_id":37,"resource_type":34},{"ext":24,"url":45,"hash":46,"mime":27,"name":47,"path":15,"size":48,"width":49,"height":50,"sizeInBytes":51,"provider_metadata":125},{"public_id":46,"resource_type":34},{"ext":24,"url":54,"hash":55,"mime":27,"name":56,"path":15,"size":57,"width":58,"height":59,"sizeInBytes":60,"provider_metadata":127},{"public_id":55,"resource_type":34},{"public_id":62,"resource_type":34},{"pagination":130},{"page":131,"pageSize":132,"pageCount":131,"total":131},1,25,{"data":134,"meta":358},[135,236,298],{"id":136,"Title":137,"Content":138,"Description":139,"Category":10,"slug":140,"createdAt":141,"updatedAt":142,"publishedAt":143,"readTime":15,"documentId":144,"Image":145,"author":186},32,"Custom Domains: Your Bot, Your Brand, Your Domain","Your bots just got a whole lot more professional. We're excited to announce **Custom Domains** — a feature that lets you serve your Chat Thing bots from your very own domain.\n\nInstead of embedding your bot from `embed.chatthing.ai`, you can now use something like `chat.yourcompany.com` or `support.yourbrand.io`. It's fully white-labelled, SSL-secured, and takes just a few minutes to set up.\n\n## Why Custom Domains?\n\nWhen you embed a Chat Thing bot on your website, your users see our domain in the embed URL. For most use cases that's fine, but if you're building a product, running an agency, or just want that extra polish — having your own domain makes all the difference.\n\n**Benefits include:**\n\n- **Brand consistency** — Your bot lives on your domain, matching the rest of your site\n- **Trust signals** — Users see your domain, not a third party\n- **Professional appearance** — Perfect for client-facing bots and enterprise deployments\n- **Full SSL coverage** — We handle certificates automatically via Cloudflare\n\n## How It Works\n\nSetting up a custom domain is straightforward:\n\n1. **Add your domain** — Head to your bot's Web channel settings and enter your desired domain (e.g., `chat.yourcompany.com`)\n2. **Configure DNS** — We'll generate three DNS records for you to add:\n   - A TXT record for SSL certificate validation\n   - A TXT record to verify domain ownership\n   - A CNAME record pointing to `embed.chatthing.ai`\n3. **Verify and go live** — Click verify, wait for DNS propagation, and you're done!\n\n![Custom domains section](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770654691\u002Fdocs\u002Fmzhljvoxddzbh2rqbbqd.png)\n\nOnce active, your embed codes automatically update to use your custom domain. No code changes needed.\n\n![Custom domain active with embed code](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770654295\u002Fdocs\u002Flribfkrjyalvghfyo4ed.png)\n\n## Domain Status Flow\n\nYour domain will progress through these statuses:\n\n- **Pending** — Domain added, awaiting setup\n- **DNS Pending** — Records detected, SSL certificate being issued\n- **Active** — Fully configured and ready to use ✅\n- **Failed** — Check your DNS records and try again\n\n## Availability\n\nCustom Domains is available as a paid addon. Each addon provides one custom domain slot across your team. You can purchase additional slots from your [billing page](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fbilling) if you need multiple domains.\n\n## Get Started\n\nReady to give your bots a professional home? Check out our [Custom Domains documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fcustom-domains) for the full setup guide.","Give your AI bots a fully white-labelled experience. Custom domains let you serve your bot from your own domain like chat.yourcompany.com instead of embed.chatthing.ai.","custom-domains-your-bot-your-brand-your-domain","2026-02-10T11:49:25.830Z","2026-04-17T15:39:35.071Z","2026-02-10T12:00:48.918Z","xi6rdt5pnge2pst8iggy46ju",{"id":146,"name":147,"alternativeText":15,"caption":15,"width":148,"height":149,"formats":150,"hash":180,"ext":83,"mime":86,"size":181,"url":182,"previewUrl":15,"provider":65,"provider_metadata":183,"createdAt":184,"updatedAt":184,"documentId":185,"publishedAt":69,"focalPoint":15},694,"file_94---5d631697-29ed-4946-9cd4-efccfd7fe3f5.jpg",1280,720,{"large":151,"small":159,"medium":166,"thumbnail":173},{"ext":83,"url":152,"hash":153,"mime":86,"name":154,"path":15,"size":155,"width":30,"height":156,"sizeInBytes":157,"provider_metadata":158},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770724454\u002Flarge_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92.jpg","large_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92","large_file_94---5d631697-29ed-4946-9cd4-efccfd7fe3f5.jpg",41.03,563,41029,{"public_id":153,"resource_type":34},{"ext":83,"url":160,"hash":161,"mime":86,"name":162,"path":15,"size":163,"width":40,"height":41,"sizeInBytes":164,"provider_metadata":165},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770724454\u002Fsmall_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92.jpg","small_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92","small_file_94---5d631697-29ed-4946-9cd4-efccfd7fe3f5.jpg",15.21,15213,{"public_id":161,"resource_type":34},{"ext":83,"url":167,"hash":168,"mime":86,"name":169,"path":15,"size":170,"width":49,"height":50,"sizeInBytes":171,"provider_metadata":172},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770724454\u002Fmedium_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92.jpg","medium_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92","medium_file_94---5d631697-29ed-4946-9cd4-efccfd7fe3f5.jpg",29.46,29457,{"public_id":168,"resource_type":34},{"ext":83,"url":174,"hash":175,"mime":86,"name":176,"path":15,"size":177,"width":58,"height":59,"sizeInBytes":178,"provider_metadata":179},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770724454\u002Fthumbnail_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92.jpg","thumbnail_file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92","thumbnail_file_94---5d631697-29ed-4946-9cd4-efccfd7fe3f5.jpg",4.78,4779,{"public_id":175,"resource_type":34},"file_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92",53.77,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770724454\u002Ffile_94_5d631697_29ed_4946_9cd4_efccfd7fe3f5_758939dc92.jpg",{"public_id":180,"resource_type":34},"2026-02-10T11:54:14.857Z","fwim9aki1tntxtle4g2o0rc0",{"id":131,"Name":187,"createdAt":188,"updatedAt":189,"publishedAt":190,"documentId":191,"Image":192},"Gem","2023-08-25T14:44:02.325Z","2026-04-03T14:53:07.377Z","2023-08-25T14:44:05.581Z","rs8ltnu1mkqi6j2hvepdj8ym",{"id":193,"name":194,"alternativeText":15,"caption":15,"width":195,"height":196,"formats":197,"hash":230,"ext":83,"mime":86,"size":231,"url":232,"previewUrl":15,"provider":65,"provider_metadata":233,"createdAt":234,"updatedAt":234,"documentId":235,"publishedAt":69,"focalPoint":15},732,"me2026.jpg",2288,1978,{"large":198,"small":206,"medium":214,"thumbnail":222},{"ext":83,"url":199,"hash":200,"mime":86,"name":201,"path":15,"size":202,"width":30,"height":203,"sizeInBytes":204,"provider_metadata":205},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Flarge_me2026_022d4321e3.jpg","large_me2026_022d4321e3","large_me2026.jpg",170.04,865,170040,{"public_id":200,"resource_type":34},{"ext":83,"url":207,"hash":208,"mime":86,"name":209,"path":15,"size":210,"width":40,"height":211,"sizeInBytes":212,"provider_metadata":213},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fsmall_me2026_022d4321e3.jpg","small_me2026_022d4321e3","small_me2026.jpg",43.94,432,43943,{"public_id":208,"resource_type":34},{"ext":83,"url":215,"hash":216,"mime":86,"name":217,"path":15,"size":218,"width":49,"height":219,"sizeInBytes":220,"provider_metadata":221},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fmedium_me2026_022d4321e3.jpg","medium_me2026_022d4321e3","medium_me2026.jpg",95.7,648,95701,{"public_id":216,"resource_type":34},{"ext":83,"url":223,"hash":224,"mime":86,"name":225,"path":15,"size":226,"width":227,"height":107,"sizeInBytes":228,"provider_metadata":229},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fthumbnail_me2026_022d4321e3.jpg","thumbnail_me2026_022d4321e3","thumbnail_me2026.jpg",6.75,181,6747,{"public_id":224,"resource_type":34},"me2026_022d4321e3",732.7,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1775227982\u002Fme2026_022d4321e3.jpg",{"public_id":230,"resource_type":34},"2026-04-03T14:53:02.980Z","fzyymo1uivslt1rep9c83edj",{"id":237,"Title":238,"Content":239,"Description":240,"Category":10,"slug":241,"createdAt":242,"updatedAt":243,"publishedAt":244,"readTime":15,"documentId":245,"Image":246,"author":286},29,"New in Chat Thing: Dictation, Spoken Responses, Spam Protection, Bot Duplication & More!","We've been hard at work shipping some highly-requested features to help you build even better AI agents. Here’s a look at what’s new:\n\n### 🗣️ Dictation & Spoken Responses\n\nFrankly, we're a little embarrassed this one took so long, but we're thrilled to finally release Dictation and Spoken Responses for the web channel! Your users can now interact with your bots using just their voice for a more natural and accessible experience.\n\nAnd this is just the beginning—soon, you’ll be able to customise the voice to perfectly match your brand.\n\nLearn how to enable it in the [Web Channel Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fweb-channel#dictation-and-spoken-responses).\n\n![Xnapper-2025-07-30-20.00.42.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753902103\u002FXnapper_2025_07_30_20_00_42_d3a9b00e2d.png)\n\n### 🛡️ Spam Protection\n\nProtect your public-facing bots from abuse with our new Spam Protection feature. Powered by Cloudflare Turnstile, it provides a seamless, privacy-preserving way to block automated spam without forcing your users to solve annoying CAPTCHAs. You can activate it from your web channel settings.\n\nCheck out the [Spam Protection Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fweb-channel#spam-protection) to get started.\n\n![Cloudflare turnstile spam protection](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753965261\u002FCloudflare_turnstile_spam_protection_f03ff305b8.png)\n\n### 💬 \"Talk to a human\" Power-up Update\n\nWe've made our \"Talk to a human\" power-up more flexible. You can now specify exactly which email address you want escalations to be forwarded to, directly within the power-up settings.\n\nFind out more in the[ Talk to a human Docs](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Ftalk-to-a-human).\n\n### ✨ Duplicate your Bots\n\nSpeed up your workflow with bot duplication! You can now create a copy of any existing bot, with full control to choose what you want to include—from data sources and prompts to channel settings and power-ups.\n\nLearn how in the [Duplicating Bots Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fduplicating-bots).\n\n### Advanced: New Dynamic Prompt Tags\n\nFor our advanced users, you can now include two new replacement tags in your prompts that will be replaced dynamically at runtime: \u003Cbot-id> and \u003Cconversation-id>. This allows for more advanced logging, tracking, and multi-agent workflows.\n\n---\n\nWe can’t wait to see what you think of these updates, happy agent building","Announcing new Chat Thing features: Add voice dictation and spoken responses to your bot, enable Cloudflare spam protection, duplicate bots, and more.","new-in-chat-thing-dictation-spoken-responses-spam-protection-bot-duplication-and-more","2025-07-31T13:58:00.791Z","2025-07-31T14:00:47.897Z","2025-07-31T13:58:05.390Z","oqpzapmxkep0kh8kv70pb38f",{"id":247,"name":248,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":249,"hash":280,"ext":251,"mime":254,"size":281,"url":282,"previewUrl":15,"provider":65,"provider_metadata":283,"createdAt":284,"updatedAt":284,"documentId":285,"publishedAt":69,"focalPoint":15},670,"Audio and spam protection.png",{"large":250,"small":259,"medium":266,"thumbnail":273},{"ext":251,"url":252,"hash":253,"mime":254,"name":255,"path":15,"size":256,"width":30,"height":156,"sizeInBytes":257,"provider_metadata":258},".png","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970224\u002Flarge_Audio_and_spam_protection_3d99f3f000.png","large_Audio_and_spam_protection_3d99f3f000","image\u002Fpng","large_Audio and spam protection.png",277.43,277434,{"public_id":253,"resource_type":34},{"ext":251,"url":260,"hash":261,"mime":254,"name":262,"path":15,"size":263,"width":40,"height":41,"sizeInBytes":264,"provider_metadata":265},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fsmall_Audio_and_spam_protection_3d99f3f000.png","small_Audio_and_spam_protection_3d99f3f000","small_Audio and spam protection.png",79.14,79135,{"public_id":261,"resource_type":34},{"ext":251,"url":267,"hash":268,"mime":254,"name":269,"path":15,"size":270,"width":49,"height":50,"sizeInBytes":271,"provider_metadata":272},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fmedium_Audio_and_spam_protection_3d99f3f000.png","medium_Audio_and_spam_protection_3d99f3f000","medium_Audio and spam protection.png",157.7,157704,{"public_id":268,"resource_type":34},{"ext":251,"url":274,"hash":275,"mime":254,"name":276,"path":15,"size":277,"width":58,"height":59,"sizeInBytes":278,"provider_metadata":279},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fthumbnail_Audio_and_spam_protection_3d99f3f000.png","thumbnail_Audio_and_spam_protection_3d99f3f000","thumbnail_Audio and spam protection.png",28.05,28048,{"public_id":275,"resource_type":34},"Audio_and_spam_protection_3d99f3f000",235.92,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002FAudio_and_spam_protection_3d99f3f000.png",{"public_id":280,"resource_type":34},"2025-07-31T13:57:04.793Z","uxsjqm1a2n6w8usjw345lxrc",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":287},{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":80,"formats":288,"hash":109,"ext":83,"mime":86,"size":110,"url":111,"previewUrl":15,"provider":65,"provider_metadata":297,"createdAt":113,"updatedAt":113,"documentId":114,"publishedAt":69,"focalPoint":15},{"large":289,"small":291,"medium":293,"thumbnail":295},{"ext":83,"url":84,"hash":85,"mime":86,"name":87,"path":15,"size":88,"width":30,"height":30,"provider_metadata":290},{"public_id":85,"resource_type":34},{"ext":83,"url":91,"hash":92,"mime":86,"name":93,"path":15,"size":94,"width":40,"height":40,"provider_metadata":292},{"public_id":92,"resource_type":34},{"ext":83,"url":97,"hash":98,"mime":86,"name":99,"path":15,"size":100,"width":49,"height":49,"provider_metadata":294},{"public_id":98,"resource_type":34},{"ext":83,"url":103,"hash":104,"mime":86,"name":105,"path":15,"size":106,"width":107,"height":107,"provider_metadata":296},{"public_id":104,"resource_type":34},{"public_id":109,"resource_type":34},{"id":299,"Title":300,"Content":301,"Description":302,"Category":10,"slug":303,"createdAt":304,"updatedAt":305,"publishedAt":306,"readTime":15,"documentId":307,"Image":308,"author":346},28,"Try GPT-4.1 now + more updates","Hi agent builders! It’s been a while but we’ve got some great updates for you today!\n\n## Introducing GPT-4.1 Models\nHot off the press, only released yesterday, we've integrated OpenAI's latest GPT-4.1 models into Chat Thing, offering significant performance enhancements across the board. You can't use these models via ChatGPT as they are API only so Chat Thing is a great place to test them out! Here's some of the improvements:\n\n- **Expanded Context Window**: Handle up to 1 million tokens, enabling deeper context understanding.​\n- **Improved Coding Capabilities**: Achieved a 54.6% score on SWE-bench Verified, surpassing GPT-4o's 33.2%. ​\n- **Enhanced Instruction Following**: Better at adhering to complex, multi-step instructions. ​\n- **Cost-Effective Options**: GPT-4.1 Nano is now our most affordable model.\n\nRead OpenAI’s announcement post [here](https:\u002F\u002Fopenai.com\u002Findex\u002Fgpt-4-1\u002F)\n\nYou can select the 4.1 models from the model selector in your bot settings now. \n\n## Enhanced Chat Responses\n\n- **Code Syntax Highlighting**: Code blocks in responses now feature syntax highlighting for improved readability.​\n![Code Block Syntax Highlighting PR 851.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732406\u002FCode_Block_Syntax_Highlighting_PR_851_f4893cc0d8.png)\n- **LaTeX Rendering**: Mathematical expressions are rendered using LaTeX for clearer presentation.​\n![LaTeX Math Expression Rendering PR 852.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732431\u002FLa_Te_X_Math_Expression_Rendering_PR_852_aa86045fe6.png)\n\n## Additional Updates\n\n- Multilingual Support: Added and refined translations for multi-modal chat interface elements.​\n- RSS Data Source Scraping: Enabled CSS exclude rules to refine content extraction.​\n- Email Enhancements: Included reply-to headers in \"talk-to-human\" emails for better communication.​\n- UI Improvements: Enhanced conversation view styling for better readability.​\n- Bug Fixes: Resolved issues including duplicate bot-to-bot responses and improved API power-up validation.​\n\nWe can’t wait to see what you think of these updates, happy agent building!","Create smarter AI agents with Chat Thing's latest update: now featuring OpenAI's GPT-4.1 models, code syntax highlighting, LaTeX rendering, and enhanced multilingual support.​","try-gpt-4-1-now-more-updates","2025-04-15T15:54:21.709Z","2025-04-15T15:54:26.380Z","2025-04-15T15:54:26.318Z","rwu362ud60msel9b830pga3v",{"id":309,"name":310,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":311,"hash":340,"ext":24,"mime":27,"size":341,"url":342,"previewUrl":15,"provider":65,"provider_metadata":343,"createdAt":344,"updatedAt":344,"documentId":345,"publishedAt":69,"focalPoint":15},649,"GPT-4.1 Release from Figma.webp",{"large":312,"small":319,"medium":326,"thumbnail":333},{"ext":24,"url":313,"hash":314,"mime":27,"name":315,"path":15,"size":316,"width":30,"height":31,"sizeInBytes":317,"provider_metadata":318},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002Flarge_GPT_4_1_Release_from_Figma_29961568c3.webp","large_GPT_4_1_Release_from_Figma_29961568c3","large_GPT-4.1 Release from Figma.webp",20.96,20956,{"public_id":314,"resource_type":34},{"ext":24,"url":320,"hash":321,"mime":27,"name":322,"path":15,"size":323,"width":40,"height":41,"sizeInBytes":324,"provider_metadata":325},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002Fsmall_GPT_4_1_Release_from_Figma_29961568c3.webp","small_GPT_4_1_Release_from_Figma_29961568c3","small_GPT-4.1 Release from Figma.webp",10.12,10118,{"public_id":321,"resource_type":34},{"ext":24,"url":327,"hash":328,"mime":27,"name":329,"path":15,"size":330,"width":49,"height":50,"sizeInBytes":331,"provider_metadata":332},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002Fmedium_GPT_4_1_Release_from_Figma_29961568c3.webp","medium_GPT_4_1_Release_from_Figma_29961568c3","medium_GPT-4.1 Release from Figma.webp",15.85,15848,{"public_id":328,"resource_type":34},{"ext":24,"url":334,"hash":335,"mime":27,"name":336,"path":15,"size":337,"width":58,"height":59,"sizeInBytes":338,"provider_metadata":339},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002Fthumbnail_GPT_4_1_Release_from_Figma_29961568c3.webp","thumbnail_GPT_4_1_Release_from_Figma_29961568c3","thumbnail_GPT-4.1 Release from Figma.webp",4.46,4462,{"public_id":335,"resource_type":34},"GPT_4_1_Release_from_Figma_29961568c3",40.8,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002FGPT_4_1_Release_from_Figma_29961568c3.webp",{"public_id":340,"resource_type":34},"2025-04-15T15:46:52.064Z","izzhki5509t22umz9g0cq22p",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":347},{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":80,"formats":348,"hash":109,"ext":83,"mime":86,"size":110,"url":111,"previewUrl":15,"provider":65,"provider_metadata":357,"createdAt":113,"updatedAt":113,"documentId":114,"publishedAt":69,"focalPoint":15},{"large":349,"small":351,"medium":353,"thumbnail":355},{"ext":83,"url":84,"hash":85,"mime":86,"name":87,"path":15,"size":88,"width":30,"height":30,"provider_metadata":350},{"public_id":85,"resource_type":34},{"ext":83,"url":91,"hash":92,"mime":86,"name":93,"path":15,"size":94,"width":40,"height":40,"provider_metadata":352},{"public_id":92,"resource_type":34},{"ext":83,"url":97,"hash":98,"mime":86,"name":99,"path":15,"size":100,"width":49,"height":49,"provider_metadata":354},{"public_id":98,"resource_type":34},{"ext":83,"url":103,"hash":104,"mime":86,"name":105,"path":15,"size":106,"width":107,"height":107,"provider_metadata":356},{"public_id":104,"resource_type":34},{"public_id":109,"resource_type":34},{"pagination":359},{"page":131,"pageSize":360,"pageCount":361,"total":362},3,5,14,{"prev":364,"next":373},{"id":132,"Title":365,"Content":366,"Description":367,"Category":10,"slug":368,"createdAt":369,"updatedAt":370,"publishedAt":371,"readTime":15,"documentId":372},"V2 Slack AI agents with Chat Thing","## Introducing Our New Advanced Slack Integration for Chat Thing!\n\nWe’re thrilled to announce the release of an exciting new feature for Chat Thing: Our V2 Slack Integration! With this update, you can bring the full power of AI assistants directly into your Slack workspace, enabling your team to work smarter, faster, and more collaboratively than ever before.\n\n## What’s New in the Advanced Slack Integration?\n\nWith our new Slack integration, you can:\n\n* **Create AI Slack Bots**: Seamlessly add AI assistants powered by top models like ChatGPT, Claude, Gemini, Mistral, and more to your Slack workspace. These bots can answer questions, summarize channel activity, analyze images, and much more.\n* **Enhance Team Productivity**: Enable your team to find answers quickly with bots that access your knowledge base. Save time by automating repetitive tasks, generating reports, and even drafting content.\n* **Stay Informed:** Get summaries of key activities in channels while you’ve been away, ensuring you’re always up to speed.\n* **Use Advanced Features**: Leverage power-ups and tool calling directly from Slack to extend your bot’s capabilities and create timesaving workflows tailored to your needs.\n\n## V2 Slack Integration\n\nThis new integration is our V2 Slack integration, offering a significant upgrade from the previous version. Unlike the V1 integration, which relied on slash commands, the V2 integration allows you to interact with your bot by mentioning it directly using @ like a real user. This enhancement makes your bot feel more natural and integrated into your workflow.\n\n## Getting Started Is Easy\n\nSetting up your AI assistant in Slack is simple. We’ve created a quick start video to guide you through the process. \n\n{% youtube id=\"8rOAtUw2RSE\" %}\n{% \u002Fyoutube %}\n\nHere’s a quick overview:\n\n1. **Enable the Slack Channel**: From your bot’s dashboard, navigate to the Channels tab and toggle on the Slack integration.\n2. **Configure Your Bot**: Set a name and handle for your bot and follow the guided steps to create a Slack app, connect credentials, and install it in your workspace.\n3. ** Start Chatting**: Use your bot’s @handle in channels or start a direct message. You can also interact via the Slack AI Assistants sidebar for a dedicated space to access your bot’s full capabilities.\n\nFor a comprehensive guide, visit our Slack Bot Channel documentation.\n\n## Powerful Use Cases for AI Slack Assistants\n\nHere are just a few of the innovative ways you can use your AI assistants in Slack:\n\n* **Summarise Channel Activity**: Quickly catch up on what’s happened in specific channels with detailed summaries.\n* **Automate Reporting**: Schedule weekly reports summarising key activities across your channels to stay organised and focused.\n* **Proactive Messaging**: Instruct your bot to post updates or reports into designated channels without requiring a direct query.\n* **Streamline Workflows**: Combine Chat Thing’s many features to handle everything from generating social media content ideas to monitoring project statuses with traffic light ratings.\n\n## AI Right Where You Work\n\nOne of the most powerful aspects of this integration is having AI assistance right where your team is already working. Imagine this: your developer posts hard-to-read email headers into Slack while debugging why emails are going to junk. Instead of switching tools or platforms, you can simply @ your bot to analyze the headers and highlight potential issues. It’s like having an AI teammate ready to tackle challenges in real time, no matter the task.\n\n## Flexible and Customisable\n\nNeed to tweak your bot’s name, icon, or settings? No problem! You can easily update configurations from both Slack and Chat Thing, giving you full control over your AI assistant.\n\n## Why Upgrade to the Advanced Slack Integration?\n\nThis new feature is available on our Standard, Pro, and Enterprise plans, offering teams of all sizes access to cutting-edge AI technology right where they work. Whether you’re brainstorming, managing projects, or simply trying to stay on top of things, Chat Thing’s Slack integration is here to make your life easier.\n\n## Ready to Transform Your Slack Workspace?\n\nCheck out our [quick start video](https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=8rOAtUw2RSE) and start harnessing the power of AI in Slack today. For detailed instructions and more use cases, visit our [Slack Bot Channel documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fslack-bot-channel).\n\nWe can’t wait to see how you’ll use this integration to boost productivity and collaboration in your workspace. Let us know your thoughts and share your success stories – we’re always here to help!\n\n","We’re thrilled to announce the release of an exciting new feature for Chat Thing: Our V2 Slack Integration!","v2-slack-ai-agents-with-chat-thing","2024-12-20T22:38:53.961Z","2024-12-20T22:51:29.464Z","2024-12-20T22:51:29.458Z","qrk4m0c586pdsyisyjabd0jz",{"id":374,"Title":375,"Content":376,"Description":377,"Category":10,"slug":378,"createdAt":379,"updatedAt":380,"publishedAt":381,"readTime":15,"documentId":382},27,"Build AI Agents with Gemini 2.0 Flash: Now Available on Chat Thing","We're thrilled to announce that we've integrated the powerful and cost-effective Gemini 2.0 Flash models into Chat Thing! Released just yesterday by Google, you can now leverage the speed and efficiency of Google's latest AI technology to build even better AI agents and bots for your business.\n\n## What's New? Gemini 2.0 Flash & Flash-Lite for AI Agent Development\n\n* **Gemini 2.0 Flash & Flash-Lite**: Experience enhanced performance and multimodal reasoning with these new models. Benefit from Gemini's impressive context window (1 million tokens for Flash & Flash-Lite), allowing your bots to understand and process significantly more information than many other models. This leads to more coherent, relevant, and insightful interactions. Perfect for high-volume tasks and handling vast amounts of information.\n* **Unbeatable Value**: Gemini 2.0 Flash-Lite is now the cheapest model on the Chat Thing platform!\n  * Input Token Modifier: **0.15**\n  * Output Token Modifier: **0.6**\n* **Gemini 2.0 Pro Coming Soon**: We'll be adding the Gemini 2.0 Pro model as soon as it's out of experimental preview, so stay tuned! Pro has a 2 million token context window!\n\nThese new models offer an incredible balance of power and affordability and we can’t wait to see what you use them for! \n\n## **Ready to Build Your AI Agent?**\n\nLog in to Chat Thing today and start experimenting with the Gemini 2.0 Flash models! We can't wait to see what you build. Start **building AI agents with Gemini 2.0** now!","We’re thrilled to announce that we’ve integrated the powerful and cost-effective Gemini 2.0 Flash models into Chat Thing! Released just yesterday by Google, you can now leverage the speed and efficiency of Google’s latest AI technology to build even better AI agents and bots for your business.","build-ai-agents-with-gemini-2-0-flash-now-available-on-chat-thing","2025-02-06T07:44:09.048Z","2025-02-06T10:35:40.378Z","2025-02-06T07:44:12.385Z","s4pjguy41supnp8aeqdj6h43"]