[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"blog.post.v2-slack-ai-agents-with-chat-thing":3,"blog.related.v2-slack-ai-agents-with-chat-thing":120,"blog.adjacent.v2-slack-ai-agents-with-chat-thing":350},{"data":4,"meta":117},[5],{"id":6,"Title":7,"Content":8,"Description":9,"Category":10,"slug":11,"createdAt":12,"updatedAt":13,"publishedAt":14,"readTime":15,"documentId":16,"Image":17,"author":70,"Seo":115},25,"V2 Slack AI agents with Chat Thing","## Introducing Our New Advanced Slack Integration for Chat Thing!\n\nWe’re thrilled to announce the release of an exciting new feature for Chat Thing: Our V2 Slack Integration! With this update, you can bring the full power of AI assistants directly into your Slack workspace, enabling your team to work smarter, faster, and more collaboratively than ever before.\n\n## What’s New in the Advanced Slack Integration?\n\nWith our new Slack integration, you can:\n\n* **Create AI Slack Bots**: Seamlessly add AI assistants powered by top models like ChatGPT, Claude, Gemini, Mistral, and more to your Slack workspace. These bots can answer questions, summarize channel activity, analyze images, and much more.\n* **Enhance Team Productivity**: Enable your team to find answers quickly with bots that access your knowledge base. Save time by automating repetitive tasks, generating reports, and even drafting content.\n* **Stay Informed:** Get summaries of key activities in channels while you’ve been away, ensuring you’re always up to speed.\n* **Use Advanced Features**: Leverage power-ups and tool calling directly from Slack to extend your bot’s capabilities and create timesaving workflows tailored to your needs.\n\n## V2 Slack Integration\n\nThis new integration is our V2 Slack integration, offering a significant upgrade from the previous version. Unlike the V1 integration, which relied on slash commands, the V2 integration allows you to interact with your bot by mentioning it directly using @ like a real user. This enhancement makes your bot feel more natural and integrated into your workflow.\n\n## Getting Started Is Easy\n\nSetting up your AI assistant in Slack is simple. We’ve created a quick start video to guide you through the process. \n\n{% youtube id=\"8rOAtUw2RSE\" %}\n{% \u002Fyoutube %}\n\nHere’s a quick overview:\n\n1. **Enable the Slack Channel**: From your bot’s dashboard, navigate to the Channels tab and toggle on the Slack integration.\n2. **Configure Your Bot**: Set a name and handle for your bot and follow the guided steps to create a Slack app, connect credentials, and install it in your workspace.\n3. ** Start Chatting**: Use your bot’s @handle in channels or start a direct message. You can also interact via the Slack AI Assistants sidebar for a dedicated space to access your bot’s full capabilities.\n\nFor a comprehensive guide, visit our Slack Bot Channel documentation.\n\n## Powerful Use Cases for AI Slack Assistants\n\nHere are just a few of the innovative ways you can use your AI assistants in Slack:\n\n* **Summarise Channel Activity**: Quickly catch up on what’s happened in specific channels with detailed summaries.\n* **Automate Reporting**: Schedule weekly reports summarising key activities across your channels to stay organised and focused.\n* **Proactive Messaging**: Instruct your bot to post updates or reports into designated channels without requiring a direct query.\n* **Streamline Workflows**: Combine Chat Thing’s many features to handle everything from generating social media content ideas to monitoring project statuses with traffic light ratings.\n\n## AI Right Where You Work\n\nOne of the most powerful aspects of this integration is having AI assistance right where your team is already working. Imagine this: your developer posts hard-to-read email headers into Slack while debugging why emails are going to junk. Instead of switching tools or platforms, you can simply @ your bot to analyze the headers and highlight potential issues. It’s like having an AI teammate ready to tackle challenges in real time, no matter the task.\n\n## Flexible and Customisable\n\nNeed to tweak your bot’s name, icon, or settings? No problem! You can easily update configurations from both Slack and Chat Thing, giving you full control over your AI assistant.\n\n## Why Upgrade to the Advanced Slack Integration?\n\nThis new feature is available on our Standard, Pro, and Enterprise plans, offering teams of all sizes access to cutting-edge AI technology right where they work. Whether you’re brainstorming, managing projects, or simply trying to stay on top of things, Chat Thing’s Slack integration is here to make your life easier.\n\n## Ready to Transform Your Slack Workspace?\n\nCheck out our [quick start video](https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=8rOAtUw2RSE) and start harnessing the power of AI in Slack today. For detailed instructions and more use cases, visit our [Slack Bot Channel documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fslack-bot-channel).\n\nWe can’t wait to see how you’ll use this integration to boost productivity and collaboration in your workspace. Let us know your thoughts and share your success stories – we’re always here to help!\n\n","We’re thrilled to announce the release of an exciting new feature for Chat Thing: Our V2 Slack Integration!","changelog","v2-slack-ai-agents-with-chat-thing","2024-12-20T22:38:53.961Z","2024-12-20T22:51:29.464Z","2024-12-20T22:51:29.458Z",null,"qrk4m0c586pdsyisyjabd0jz",{"id":18,"name":19,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":22,"hash":62,"ext":24,"mime":27,"size":63,"url":64,"previewUrl":15,"provider":65,"provider_metadata":66,"createdAt":67,"updatedAt":67,"documentId":68,"publishedAt":69,"focalPoint":15},638,"V2 Slack 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Domains: Your Bot, Your Brand, Your Domain","Your bots just got a whole lot more professional. We're excited to announce **Custom Domains** — a feature that lets you serve your Chat Thing bots from your very own domain.\n\nInstead of embedding your bot from `embed.chatthing.ai`, you can now use something like `chat.yourcompany.com` or `support.yourbrand.io`. It's fully white-labelled, SSL-secured, and takes just a few minutes to set up.\n\n## Why Custom Domains?\n\nWhen you embed a Chat Thing bot on your website, your users see our domain in the embed URL. For most use cases that's fine, but if you're building a product, running an agency, or just want that extra polish — having your own domain makes all the difference.\n\n**Benefits include:**\n\n- **Brand consistency** — Your bot lives on your domain, matching the rest of your site\n- **Trust signals** — Users see your domain, not a third party\n- **Professional appearance** — Perfect for client-facing bots and enterprise deployments\n- **Full SSL coverage** — We handle certificates automatically via Cloudflare\n\n## How It Works\n\nSetting up a custom domain is straightforward:\n\n1. **Add your domain** — Head to your bot's Web channel settings and enter your desired domain (e.g., `chat.yourcompany.com`)\n2. **Configure DNS** — We'll generate three DNS records for you to add:\n   - A TXT record for SSL certificate validation\n   - A TXT record to verify domain ownership\n   - A CNAME record pointing to `embed.chatthing.ai`\n3. **Verify and go live** — Click verify, wait for DNS propagation, and you're done!\n\n![Custom domains section](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770654691\u002Fdocs\u002Fmzhljvoxddzbh2rqbbqd.png)\n\nOnce active, your embed codes automatically update to use your custom domain. No code changes needed.\n\n![Custom domain active with embed code](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1770654295\u002Fdocs\u002Flribfkrjyalvghfyo4ed.png)\n\n## Domain Status Flow\n\nYour domain will progress through these statuses:\n\n- **Pending** — Domain added, awaiting setup\n- **DNS Pending** — Records detected, SSL certificate being issued\n- **Active** — Fully configured and ready to use ✅\n- **Failed** — Check your DNS records and try again\n\n## Availability\n\nCustom Domains is available as a paid addon. Each addon provides one custom domain slot across your team. You can purchase additional slots from your [billing page](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fbilling) if you need multiple domains.\n\n## Get Started\n\nReady to give your bots a professional home? Check out our [Custom Domains documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fcustom-domains) for the full setup guide.","Give your AI bots a fully white-labelled experience. Custom domains let you serve your bot from your own domain like chat.yourcompany.com instead of 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in Chat Thing: Dictation, Spoken Responses, Spam Protection, Bot Duplication & More!","We've been hard at work shipping some highly-requested features to help you build even better AI agents. Here’s a look at what’s new:\n\n### 🗣️ Dictation & Spoken Responses\n\nFrankly, we're a little embarrassed this one took so long, but we're thrilled to finally release Dictation and Spoken Responses for the web channel! Your users can now interact with your bots using just their voice for a more natural and accessible experience.\n\nAnd this is just the beginning—soon, you’ll be able to customise the voice to perfectly match your brand.\n\nLearn how to enable it in the [Web Channel Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fweb-channel#dictation-and-spoken-responses).\n\n![Xnapper-2025-07-30-20.00.42.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753902103\u002FXnapper_2025_07_30_20_00_42_d3a9b00e2d.png)\n\n### 🛡️ Spam Protection\n\nProtect your public-facing bots from abuse with our new Spam Protection feature. Powered by Cloudflare Turnstile, it provides a seamless, privacy-preserving way to block automated spam without forcing your users to solve annoying CAPTCHAs. You can activate it from your web channel settings.\n\nCheck out the [Spam Protection Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fweb-channel#spam-protection) to get started.\n\n![Cloudflare turnstile spam protection](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753965261\u002FCloudflare_turnstile_spam_protection_f03ff305b8.png)\n\n### 💬 \"Talk to a human\" Power-up Update\n\nWe've made our \"Talk to a human\" power-up more flexible. You can now specify exactly which email address you want escalations to be forwarded to, directly within the power-up settings.\n\nFind out more in the[ Talk to a human Docs](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Ftalk-to-a-human).\n\n### ✨ Duplicate your Bots\n\nSpeed up your workflow with bot duplication! You can now create a copy of any existing bot, with full control to choose what you want to include—from data sources and prompts to channel settings and power-ups.\n\nLearn how in the [Duplicating Bots Documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fduplicating-bots).\n\n### Advanced: New Dynamic Prompt Tags\n\nFor our advanced users, you can now include two new replacement tags in your prompts that will be replaced dynamically at runtime: \u003Cbot-id> and \u003Cconversation-id>. This allows for more advanced logging, tracking, and multi-agent workflows.\n\n---\n\nWe can’t wait to see what you think of these updates, happy agent building","Announcing new Chat Thing features: Add voice dictation and spoken responses to your bot, enable Cloudflare spam protection, duplicate bots, and more.","new-in-chat-thing-dictation-spoken-responses-spam-protection-bot-duplication-and-more","2025-07-31T13:58:00.791Z","2025-07-31T14:00:47.897Z","2025-07-31T13:58:05.390Z","oqpzapmxkep0kh8kv70pb38f",{"id":234,"name":235,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":236,"hash":267,"ext":238,"mime":241,"size":268,"url":269,"previewUrl":15,"provider":65,"provider_metadata":270,"createdAt":271,"updatedAt":271,"documentId":272,"publishedAt":69,"focalPoint":15},670,"Audio and spam protection.png",{"large":237,"small":246,"medium":253,"thumbnail":260},{"ext":238,"url":239,"hash":240,"mime":241,"name":242,"path":15,"size":243,"width":30,"height":143,"sizeInBytes":244,"provider_metadata":245},".png","https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970224\u002Flarge_Audio_and_spam_protection_3d99f3f000.png","large_Audio_and_spam_protection_3d99f3f000","image\u002Fpng","large_Audio and spam protection.png",277.43,277434,{"public_id":240,"resource_type":34},{"ext":238,"url":247,"hash":248,"mime":241,"name":249,"path":15,"size":250,"width":40,"height":41,"sizeInBytes":251,"provider_metadata":252},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fsmall_Audio_and_spam_protection_3d99f3f000.png","small_Audio_and_spam_protection_3d99f3f000","small_Audio and spam protection.png",79.14,79135,{"public_id":248,"resource_type":34},{"ext":238,"url":254,"hash":255,"mime":241,"name":256,"path":15,"size":257,"width":49,"height":50,"sizeInBytes":258,"provider_metadata":259},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fmedium_Audio_and_spam_protection_3d99f3f000.png","medium_Audio_and_spam_protection_3d99f3f000","medium_Audio and spam protection.png",157.7,157704,{"public_id":255,"resource_type":34},{"ext":238,"url":261,"hash":262,"mime":241,"name":263,"path":15,"size":264,"width":58,"height":59,"sizeInBytes":265,"provider_metadata":266},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002Fthumbnail_Audio_and_spam_protection_3d99f3f000.png","thumbnail_Audio_and_spam_protection_3d99f3f000","thumbnail_Audio and spam protection.png",28.05,28048,{"public_id":262,"resource_type":34},"Audio_and_spam_protection_3d99f3f000",235.92,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1753970223\u002FAudio_and_spam_protection_3d99f3f000.png",{"public_id":267,"resource_type":34},"2025-07-31T13:57:04.793Z","uxsjqm1a2n6w8usjw345lxrc",{"id":71,"Name":72,"createdAt":73,"updatedAt":74,"publishedAt":75,"documentId":76,"Image":274},{"id":78,"name":79,"alternativeText":15,"caption":15,"width":80,"height":80,"formats":275,"hash":109,"ext":83,"mime":86,"size":110,"url":111,"previewUrl":15,"provider":65,"provider_metadata":284,"createdAt":113,"updatedAt":113,"documentId":114,"publishedAt":69,"focalPoint":15},{"large":276,"small":278,"medium":280,"thumbnail":282},{"ext":83,"url":84,"hash":85,"mime":86,"name":87,"path":15,"size":88,"width":30,"height":30,"provider_metadata":277},{"public_id":85,"resource_type":34},{"ext":83,"url":91,"hash":92,"mime":86,"name":93,"path":15,"size":94,"width":40,"height":40,"provider_metadata":279},{"public_id":92,"resource_type":34},{"ext":83,"url":97,"hash":98,"mime":86,"name":99,"path":15,"size":100,"width":49,"height":49,"provider_metadata":281},{"public_id":98,"resource_type":34},{"ext":83,"url":103,"hash":104,"mime":86,"name":105,"path":15,"size":106,"width":107,"height":107,"provider_metadata":283},{"public_id":104,"resource_type":34},{"public_id":109,"resource_type":34},{"id":286,"Title":287,"Content":288,"Description":289,"Category":10,"slug":290,"createdAt":291,"updatedAt":292,"publishedAt":293,"readTime":15,"documentId":294,"Image":295,"author":333},28,"Try GPT-4.1 now + more updates","Hi agent builders! It’s been a while but we’ve got some great updates for you today!\n\n## Introducing GPT-4.1 Models\nHot off the press, only released yesterday, we've integrated OpenAI's latest GPT-4.1 models into Chat Thing, offering significant performance enhancements across the board. You can't use these models via ChatGPT as they are API only so Chat Thing is a great place to test them out! Here's some of the improvements:\n\n- **Expanded Context Window**: Handle up to 1 million tokens, enabling deeper context understanding.​\n- **Improved Coding Capabilities**: Achieved a 54.6% score on SWE-bench Verified, surpassing GPT-4o's 33.2%. ​\n- **Enhanced Instruction Following**: Better at adhering to complex, multi-step instructions. ​\n- **Cost-Effective Options**: GPT-4.1 Nano is now our most affordable model.\n\nRead OpenAI’s announcement post [here](https:\u002F\u002Fopenai.com\u002Findex\u002Fgpt-4-1\u002F)\n\nYou can select the 4.1 models from the model selector in your bot settings now. \n\n## Enhanced Chat Responses\n\n- **Code Syntax Highlighting**: Code blocks in responses now feature syntax highlighting for improved readability.​\n![Code Block Syntax Highlighting PR 851.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732406\u002FCode_Block_Syntax_Highlighting_PR_851_f4893cc0d8.png)\n- **LaTeX Rendering**: Mathematical expressions are rendered using LaTeX for clearer presentation.​\n![LaTeX Math Expression Rendering PR 852.png](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732431\u002FLa_Te_X_Math_Expression_Rendering_PR_852_aa86045fe6.png)\n\n## Additional Updates\n\n- Multilingual Support: Added and refined translations for multi-modal chat interface elements.​\n- RSS Data Source Scraping: Enabled CSS exclude rules to refine content extraction.​\n- Email Enhancements: Included reply-to headers in \"talk-to-human\" emails for better communication.​\n- UI Improvements: Enhanced conversation view styling for better readability.​\n- Bug Fixes: Resolved issues including duplicate bot-to-bot responses and improved API power-up validation.​\n\nWe can’t wait to see what you think of these updates, happy agent building!","Create smarter AI agents with Chat Thing's latest update: now featuring OpenAI's GPT-4.1 models, code syntax highlighting, LaTeX rendering, and enhanced multilingual support.​","try-gpt-4-1-now-more-updates","2025-04-15T15:54:21.709Z","2025-04-15T15:54:26.380Z","2025-04-15T15:54:26.318Z","rwu362ud60msel9b830pga3v",{"id":296,"name":297,"alternativeText":15,"caption":15,"width":20,"height":21,"formats":298,"hash":327,"ext":24,"mime":27,"size":328,"url":329,"previewUrl":15,"provider":65,"provider_metadata":330,"createdAt":331,"updatedAt":331,"documentId":332,"publishedAt":69,"focalPoint":15},649,"GPT-4.1 Release from Figma.webp",{"large":299,"small":306,"medium":313,"thumbnail":320},{"ext":24,"url":300,"hash":301,"mime":27,"name":302,"path":15,"size":303,"width":30,"height":31,"sizeInBytes":304,"provider_metadata":305},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1744732011\u002Flarge_GPT_4_1_Release_from_Figma_29961568c3.webp","large_GPT_4_1_Release_from_Figma_29961568c3","large_GPT-4.1 Release from 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ways any small business can integrate AI (even a cupcake store!)","AI is being quickly adopted within the tech sphere, but many small businesses are still sleeping on the potential of integrating AI into their business because they are intimidated, don't know how to select good tasks for AI to help with, or just don't think AI is applicable to their \"type\" of business.\n\nIn this article we will show you 10 ways (including example bots) any small business can integrate AI to save time, increase, efficiency, filling skill gaps and more, all through the lens of a small company you typically wouldn't associate with AI. \n\n*Head's up, Angela and Cake My Day aren't real people or businesses, they've been invented purely for illustrative purposes*\n\n## Meet Angela from \"Cake My Day\", a small cup cake store in Newquay, Cornwall.\n\n![FLUX.1 AI Playground (1).jpg](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725448912\u002FFLUX_1_AI_Playground_1_111a1f83e8.jpg)\n\nAngela's eyes sparkled as she gazed out at the rolling waves of Newquay, Cornwall. It had been six months since she'd left her high-stress city job to open \"Cake My Day,\" her dream cupcake shop in this picturesque coastal town. While business was booming, Angela found herself spending more time in the kitchen than on her surfboard. The constant demands of being a solo entrepreneur were taking their toll, and she wondered if she'd ever find the perfect work-life balance she'd envisioned.\n\nOne particularly busy afternoon, as Angela was frantically answering emails, taking orders, and trying to frost a batch of sea-salt caramel cupcakes, she overheard two customers chatting about how AI was revolutionising their small businesses. Intrigued, she decided to explore how this technology could help her ride the wave of success while actually getting back on the waves she loved.\n\n## 1. Generating product descriptions\n\nAngela had always struggled with words and always found the copy she wrote for social media, her website or wherever else boring, and it certainly didn't do her quite frankly phenomenal cupcakes justice. She dreaded trying to describe her creations in a captivating way when positing to social media. \n\nSick of her lacklustre cupcake descriptions, she built a custom bot where she could upload photos of a new cake, and the bot would give it a mouth watering name and description far better than anything she could come up with.\n\n![Xnapper Sept 04.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725459220\u002FXnapper_Sept_04_073a8d2ba6.webp)\n\nTry her cupcake description bot below (use the image below if you like, or any other suitable cupcake)👇\n\n![FLUX.1 AI Playground.jpg](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725447511\u002FFLUX_1_AI_Playground_3d1a019c3b.jpg)\n\n{%bot id=\"7a226514-62ba-4b78-8188-72924dfe9513\" \u002F%}\n\nThis bot saves Angela precious time describing her cupcakes but hopefully you could see how something similar could help any business with descriptions for products or estate agents with property descriptions etc.\n\n## 2. Customer support\n\nAngela likes to leave her phone at home when she goes surfing, but recently she hasn't felt like she could do that because she's inundated with customers emailing her the same questions over and over again. \"Do your cakes contain nuts?\", \"How long does an order take\", \"Can I check the status of my order\". \n\nShe thought adding and FAQ section to her Shopify site would help but it appears no one looks at it! \n\nSince then she's add a customer support bot to her site and it now handles 90% of her customer queries, and can even do things like look up shipping statuses for orders. The bot knows everything about her business, she trained it on the content on her website, its available 24\u002F7, and if there's a question it can't answer it escalates the request her anyway. \n\n![Xnapper Sept 04 (1).webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725461316\u002FXnapper_Sept_04_1_7d96ef960e.webp)\n\nTry her support bot below:\n\n{%bot id=\"5d0357d2-f8f3-4460-919f-2d9c9d2a8325\" \u002F%}\n\n## 3. Generating content for her website\n\nAngela has been reading about SEO and thinks it would be a good idea to create some SEO landing pages on her site. Pages like \"Cupcakes for weddings\", \"Cupcakes for birthdays\", \"Cupcakes for baby showers\". \n\nThe thought of having to write content manually for each of those pages fills her with dread so she creates a bot that can generate content for her website pages using her desired tone of voice while make use of the page builder component types she has available to build out pages in her CMS. \n\n![Xnapper Sep 04.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725465717\u002FXnapper_Sep_04_864e1e50a6.webp)\n\nUsing her new bot she's able to create 30 new pages in day, not only that but the copywriting is far better than anything she could have produced herself!\n\nGive it a go yourself below:\n\n{%bot id=\"704ae9b9-1482-4bd8-b838-4b06069b2978\" \u002F%}\n\n## 4. Brainstorming new product ideas\n\nWhen Angela first started Cake My Day 6 months ago she had a huge backlog of  cupcake ideas but she has quickly exhausted them. She's hit baker's block, and it struggling to come up with new unique ideas. That was true until she created her \"Cupcake ideas\" bot that could help her brainstorm and refine ideas. \n\n![Xnapper Sept 04 (2).webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725466189\u002FXnapper_Sept_04_2_d8d48a298e.webp)\n\nThe bot knows all of her previous recipes and now she can simply ask things like \"Come up with some unique halloween themed cupcake ideas\" and she'll be presented with a number of ideas to get her creative juices flowing, and she can go back and forth to refine ideas with the bot. Bye bye baker's block.\n\nTry below:\n\n{%bot id=\"385e395e-7e60-4508-9d69-70f378e57352\" \u002F%}\n\n## 5. Personalised cold outreach\n\nAngela is thinking of more ways to get her business exposure and thinks there is potential to partner with local businesses that hold events like weddings etc. \n\nShe plans to cold email list of local event venues but the only problem is she absolutely sucks at writing emails. Not to worry, she creates a bot where she provides it a link to the target businesses website, the bot does its research on the business, and then drafts a cold email personalised to that business and how they could collaborate with Cake My Day. \n\n![Xnapper Sept 04 from Squoosh.jpg](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725473362\u002FXnapper_Sept_04_from_Squoosh_acf89ddc8b.jpg)\n\nUsing her cold outreach bot Angela is able to send 50 really high quality personalised emails to her targeted business in a morning.\n\nTry it below:\n\n{%bot id=\"b7cf800f-16b1-40c9-ae4c-82ff08196522\" \u002F%}\n\n## 6. Internal knowledge bots\n\nAngela is a solo business owner at the moment, but she has aspirations to expand so has been building up her company workspace in Notion. It contains all her recipes, processes, supplier information, instructions on how to handle support queries, post orders and more. This will be invaluable when she add to her team. \n\nIn fact, she's done such a good job of documenting here business that its becoming hard for her to find things sometimes. To solve this she's created a bot that use's her Notion workspace as its knowledge base so she can ask it any question and get results back instantly. \"I've run out of flour, whats the number of Cornwall baking supplies\", \"Whats the recipe for my ice cream deluxe \ncupcake\". \n\n![Xnapper Sep 5.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725545942\u002FXnapper_Sep_5_dc7f95fbde.webp)\n\nTry it below:\n\n{%bot id=\"f86c0465-284b-4c6d-af2a-b85575cde1c3\" \u002F%}\n\n## 7. Marketing ideas\n\nAngela's cup cake business is going well, but baking is her strong point, not marketing. She knows marketing is important, but often struggle to know where she should be focusing her marketing efforts. \n\nTo help with this she now has an awesome marketing ideas bot that knows everything about her business and can help her brainstorm marketing ideas and campaigns thats are completely bespoke to Cake My Day. \n\n![Xnapper Sept 05.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725548148\u002FXnapper_Sept_05_f325875bf0.webp)\n\nTry below:\n\n{%bot id=\"66d11ef6-81e0-4049-b92f-49ff7fa6eef8\" \u002F%}\n\n## 8. Writing newsletters\n\nAngela's best mate Craig keeps banging on about \"how newsletter are all the rage at the moment, and she should really start a newsletter for her customers to keep the up to date with everything Cake My Day\". \n\nShe get's why its a good idea, but the idea of having to write even more content makes her feel sick. She quickly remembers that she can just create another bot to help her do this and the \"Cupcake Chronicles\" newsletter bot is born. \n\n![Xnapper Sept 05 (1).webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725552241\u002FXnapper_Sept_05_1_23d8191bb0.webp)\n\nNow all she has to do is outline some top level points for each newsletter and the bot drafts the rest. A few small tweaks and its ready to send. She notices a huge uptake in return customers after launching her newsletter. \n\nGive the newsletter generation bot a go below:\n\n{%bot id=\"9a2e3b30-9c7e-40b6-8a1a-87390603801e\" \u002F%}\n\n## 9. Workflow automation and 10. data extraction\n\n(Two in one, its not cheating we promise, its two seperate things, extracting data, and using it as part of a workflow by saving to Notion.)\n\nAll businesses have some very boring receptive tasks that owners dread. For Angela that storing and recording her ingredient expense receipts. She was sick of the piles of paper receipts clogging up her desk, she built a bot that will file and organise them into a nice neat searchable Notion table for her. \n\nAll she has to  do is upload a snap of the receipt and the bot extracts all the important informations and adds it to here Notion table ([see an example here](https:\u002F\u002Fpixelhop.notion.site\u002Ffa35ab72455d465a86a32d8518c8e7e0?v=399299b6791148d2834685b6b7b1de50&pvs=4)) where she can find all her receipts in one place. \n\n![Xnapper Sept 06 Screenshot.jpg](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725628793\u002FXnapper_Sept_06_Screenshot_2c313d8fea.jpg)\n\nand here's her receipt database in Notion:\n\n![Xnapper Sept 6.jpg](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1725628950\u002FXnapper_Sept_6_995b4d14de.jpg)\n\nThis has worked so well she's thinking of making another bot that works in a similar way for the mountains of snail mail she receives!\n\nTry the bot with your own receipts here:\n\n{%bot id=\"94e3e9e9-2103-4ca5-8ee7-2bb45b76d9ff\" \u002F%}\n\n## More time for surfing\n\nSix months after implementing these AI solutions, \"Cake My Day\" had become the talk of Newquay. Angela's cupcakes were in high demand for weddings and events across Cornwall. Best of all, she was finally living her dream – running a successful business while having plenty of time to surf.\n\nAs she paddled out one golden afternoon, watching the sun dip towards the horizon, Angela smiled. Thanks to embracing AI, she had truly found her perfect balance – serving up sweet treats and catching sweet waves in equal measure.\n\nThe story of \"Cake My Day\" provides a great example of how with a little creativity and the right technology, small business owners can have their cake and eat it too. \n\nBy leveraging AI, entrepreneurs like Angela can optimise their operations, enhance customer experiences, and find more time to pursue their passions. So, whether you're running a bakery, a boutique, or any small business, consider how AI might just be the secret ingredient to your success and satisfaction.\n\nHopefully this post has inspired you to start exploring how you can integrate AI into your business, and if it is we would love to help! You can create a free account on Chat Thing and start creating bots, or if you want some customised help figuring out exactly where and how AI can integrate with your business, chat to us over at [Pixelhop for AI consulting](https:\u002F\u002Fpixelhop.io). \n\n\n\n","AI is being quickly adopted within the tech sphere, but many small businesses are still sleeping on the potential of integrating AI into their business. \n\nIn this article we will show you 10 ways (including example bots) any small business can integrate AI to save time, increase, efficiency, filling skill gaps and more.","blog","10-ways-any-small-business-can-integrate-ai","2024-09-04T10:12:40.173Z","2024-09-17T14:35:33.224Z","2024-09-17T14:35:33.212Z","rjg806vzwbhge71myhe1nsd2",{"id":363,"Title":364,"Content":365,"Description":366,"Category":10,"slug":367,"createdAt":368,"updatedAt":369,"publishedAt":370,"readTime":15,"documentId":371},26,"Introducing the email channel! AI email agents in Chat Thing","## Introducing email channel: AI email agents in Chat Thing\n\nWe’re thrilled to announce a powerful new feature for Chat Thing. The Email Channel is here, and it’s designed to take your bots beyond conversations in Slack or other integrations. Now, your bots can process and respond to emails with the same intelligence and capabilities you’ve come to expect from Chat Thing.\n\n## What Is the Email Channel?\n\nWith the Email Channel, every bot you create on Chat Thing gets its own dedicated email address. This opens up a whole new way to interact with your bots. Whether it’s handling customer inquiries, managing internal processes, or automating repetitive tasks, your bots can now:\n\n- Reply to emails with accurate, context-aware responses powered by your bot’s data sources.\n- Take action with power-ups, like creating support tickets, booking meetings, or updating databases.\n\n## How Does It Work?\n\nThe quickest way to see how the email channel works is to watch the video below:\n\n{% youtube id=\"8rOAtUw2RSE\" %}\n{% \u002Fyoutube %}\n\nSetting up the Email Channel is quick and easy:\n\n- **Enable the Email Channel**: Head to the Channels tab in your bot’s dashboard and toggle on the Email Channel.\n- **Find Your Bot’s Address**: Each bot gets a unique email address. You can start sending or forwarding emails to this address immediately.\n- **Customise Auto-Respond Settings**: Choose whether your bot should automatically reply to emails or simply process them in the background. This gives you full control over your bot’s behavior.\n\n## Real-World Use Case: How We’re Using It\n\nWe’ve already been putting the Email Channel to work internally to streamline our support process. Here’s how we use it:\n\n- **Email Forwarding**: We forward all emails sent to our support email address to our bot’s dedicated email.\n- **Customer Lookup**: The bot checks if the sender is an existing customer and determines their subscription plan.\n- **Suggested Answers**: The bot consults our support knowledge base to suggest answers to common questions.\n- **Notion Integration**: If needed, the bot creates a new support ticket in our Notion database, ensuring no query goes unanswered.\n\nHere's our Notion support table that our email bot adds entries too automatically! \n\n![email-support-tickets-notion.webp](https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1735923989\u002Femail_support_tickets_notion_b823dd8604.webp)\n\nThe result? Faster, more accurate responses for our customers and a more efficient workflow for our team. \n\nThis is just one example of the amazing automations you can power with this feature and we will release a dedicated video demonstrating this example soon.\n\n## Who Can Access This Feature?\n\nThe Email Channel is available on our Standard, Pro, and Enterprise plans. If you’re on one of these plans, you can start using the Email Channel today to supercharge your bots.\n\n## Why It Matters\n\nEmail remains one of the most critical communication channels for businesses. By enabling your bots to process and respond to emails, you can:\n\n- Save time by automating repetitive tasks.\n- Improve customer satisfaction with quicker responses.\n- Ensure seamless workflows by integrating your bot with tools like Notion, Google Calendar, or your CRM.\n\n## Ready to Get Started?\n\nCheck out our detailed [Email Channel documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Femail-channel) to learn how to set it up. Whether you’re looking to enhance customer support, automate scheduling, or manage internal tasks, the Email Channel is here to help you achieve more with less effort.\n\nStart leveraging the power of AI email assistants today. Your inbox will never be the same again.","We’re thrilled to announce a powerful new feature for Chat Thing. The Email Channel is here, and it’s designed to take your bots beyond conversations in Slack or other integrations.","introducing-the-email-channel-ai-email-agents-in-chat-thing","2025-01-03T16:52:47.658Z","2025-01-30T16:31:11.771Z","2025-01-30T16:31:11.702Z","w1rbirjthc20rf8kb54cus3o"]