[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"cms.pages.channels\u002Fwhatsapp":3,"CtaCreateAccount_69tk3CaVRy380eE0bXntYxpyO6kinYr5Fh3oDtA9CDQ":70,"PageBuilderSimpleCta_gGAeK9N86JesmYAqRmw6kbCNTJ1xzR9vMptTtA8kQE":77,"PageBuilderThreeCards_5d154V9gpD0YWRWksaig2F10p5bdq1nOLwED1oxLUI":84,"PageBuilderQuote_Ktkdov8VPVcXSNgjFmIurV7NnImvRH5kpgjqzCBcpY":91,"PageBuilderRichText_GIdbrDqO5zvDHGASThTLe3JtYKgoeq3D2nrWHJNOfc":98,"cms.faqs":105},{"id":4,"slug":5,"createdAt":6,"updatedAt":7,"publishedAt":8,"locale":9,"documentId":10,"seo":11,"content":16},4,"channels\u002Fwhatsapp","2023-11-13T20:44:21.051Z","2023-11-15T16:33:56.934Z","2023-11-13T21:48:25.174Z","en","d37ykxbv3h8a5d3izv6qqxm8",{"id":12,"metaTitle":13,"metaDescription":14,"keywords":15,"metaRobots":15,"structuredData":15,"metaViewport":15,"canonicalURL":15,"metaImage":15},13,"Chat Thing for WhatsApp: Smart Messaging Redefined","Leverage Chat Thing with WhatsApp for data-rich conversations, automated support, and personalised alerts. Transform your customer engagement.",null,[17,38,40,44,60,63,66,68],{"id":4,"chip":18,"title":19,"subtitle":20,"image":21,"__component":37},"Chat Thing + Whatsapp ","Connect \u003Cspan class=\"gradient-text\">smarter\u003C\u002Fspan> on WhatsApp with \u003Cspan class=\"gradient-text\">Chat Thing\u003C\u002Fspan>","Experience the future of conversation — AI-driven insights meet the world's favourite messaging platform.",{"id":22,"name":23,"alternativeText":15,"caption":15,"width":24,"height":24,"formats":15,"hash":25,"ext":26,"mime":27,"size":28,"url":29,"previewUrl":15,"provider":30,"provider_metadata":31,"createdAt":33,"updatedAt":34,"documentId":35,"publishedAt":36,"focalPoint":15},187,"whatsapp.svg",512,"whatsapp_5e0ad3c762",".svg","image\u002Fsvg+xml",1.63,"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1699911934\u002Fwhatsapp_5e0ad3c762.svg","cloudinary",{"public_id":25,"resource_type":32},"image","2023-11-13T21:45:37.046Z","2023-11-15T16:33:40.806Z","av5h2yut04igidxa43jpkctn","2026-05-15T15:25:35.762Z","page-builder.hero",{"id":4,"__component":39},"page-builder.simple-cta",{"id":4,"title":41,"youtubeid":42,"cover":15,"__component":43},"See how it works ","gceufoSaxiA","page-builder.youtube",{"id":4,"title":45,"card":46,"__component":59},"Elevate Your WhatsApp Conversations",[47,51,55],{"id":48,"title":49,"content":50},10,"Instant Data Consultation","Query your databases and get real-time insights directly through WhatsApp, making data-driven decisions as easy as sending a message.",{"id":52,"title":53,"content":54},11,"Automated Customer Interactions","Provide immediate, accurate support and information to customers by automating responses and actions within WhatsApp, catering to a global audience.",{"id":56,"title":57,"content":58},12,"Streamlined Guest Communication","Utilise Chat Thing to answer Airbnb guests' common queries about their stay, from Wi-Fi codes to house rules, ensuring they have all the information they need for a comfortable visit.","page-builder.three-cards",{"id":4,"quote":61,"source":15,"__component":62},"Chat Thing's integration with WhatsApp has completely changed the way we interact with our data and customers. It’s like having a virtual assistant for our entire team.","page-builder.quote",{"id":4,"content":64,"__component":65},"## About the Chat Thing WhatsApp integration\n\n### Why Integrate Chat Thing with WhatsApp?\n\nWhatsApp is not just for chats anymore. With **Chat Thing**, it becomes a powerful business tool.\n\n#### Key Advantages:\n- **Ubiquitous Access**: With WhatsApp's massive user base, you’re meeting your customers on their preferred platform.\n- **Secure Exchanges**: Trust in WhatsApp’s end-to-end encryption while handling sensitive data and customer interactions.\n- **Streamlined Operations**: Automate routine inquiries and tasks, freeing up your team to focus on what they do best.\n\n#### Business Impact:\n- **Enhanced Productivity**: Quick, conversational access to data and analytics means faster responses and decision-making.\n- **Customer Satisfaction**: Improve service with instant support and personalized attention on a familiar platform.\n- **Engagement at Scale**: Maintain personal connections with your audience, even as your business grows.\n\nStart integrating data-rich conversations with Chat Thing on WhatsApp today.\n","page-builder.rich-text",{"id":4,"__component":67},"page-builder.fancy-cta",{"id":4,"__component":69},"page-builder.global-faqs",["Island",71],{"key":72,"params":73,"result":75},"CtaCreateAccount_69tk3CaVRy380eE0bXntYxpyO6kinYr5Fh3oDtA9CDQ",{"props":74},"{\"show-background\":false}",{"head":76},{},["Island",78],{"key":79,"params":80,"result":82},"PageBuilderSimpleCta_gGAeK9N86JesmYAqRmw6kbCNTJ1xzR9vMptTtA8kQE",{"props":81},"{\"data\":{\"id\":4,\"__component\":\"page-builder.simple-cta\"},\"class\":\"mb-16\"}",{"head":83},{},["Island",85],{"key":86,"params":87,"result":89},"PageBuilderThreeCards_5d154V9gpD0YWRWksaig2F10p5bdq1nOLwED1oxLUI",{"props":88},"{\"data\":{\"id\":4,\"title\":\"Elevate Your WhatsApp Conversations\",\"card\":[{\"id\":10,\"title\":\"Instant Data Consultation\",\"content\":\"Query your databases and get real-time insights directly through WhatsApp, making data-driven decisions as easy as sending a message.\"},{\"id\":11,\"title\":\"Automated Customer Interactions\",\"content\":\"Provide immediate, accurate support and information to customers by automating responses and actions within WhatsApp, catering to a global audience.\"},{\"id\":12,\"title\":\"Streamlined Guest Communication\",\"content\":\"Utilise Chat Thing to answer Airbnb guests' common queries about their stay, from Wi-Fi codes to house rules, ensuring they have all the information they need for a comfortable visit.\"}],\"__component\":\"page-builder.three-cards\"},\"class\":\"mb-12\"}",{"head":90},{},["Island",92],{"key":93,"params":94,"result":96},"PageBuilderQuote_Ktkdov8VPVcXSNgjFmIurV7NnImvRH5kpgjqzCBcpY",{"props":95},"{\"data\":{\"id\":4,\"quote\":\"Chat Thing's integration with WhatsApp has completely changed the way we interact with our data and customers. It’s like having a virtual assistant for our entire team.\",\"source\":null,\"__component\":\"page-builder.quote\"}}",{"head":97},{},["Island",99],{"key":100,"params":101,"result":103},"PageBuilderRichText_GIdbrDqO5zvDHGASThTLe3JtYKgoeq3D2nrWHJNOfc",{"props":102},"{\"data\":{\"id\":4,\"content\":\"## About the Chat Thing WhatsApp integration\\n\\n### Why Integrate Chat Thing with WhatsApp?\\n\\nWhatsApp is not just for chats anymore. With **Chat Thing**, it becomes a powerful business tool.\\n\\n#### Key Advantages:\\n- **Ubiquitous Access**: With WhatsApp's massive user base, you’re meeting your customers on their preferred platform.\\n- **Secure Exchanges**: Trust in WhatsApp’s end-to-end encryption while handling sensitive data and customer interactions.\\n- **Streamlined Operations**: Automate routine inquiries and tasks, freeing up your team to focus on what they do best.\\n\\n#### Business Impact:\\n- **Enhanced Productivity**: Quick, conversational access to data and analytics means faster responses and decision-making.\\n- **Customer Satisfaction**: Improve service with instant support and personalized attention on a familiar platform.\\n- **Engagement at Scale**: Maintain personal connections with your audience, even as your business grows.\\n\\nStart integrating data-rich conversations with Chat Thing on WhatsApp today.\\n\",\"__component\":\"page-builder.rich-text\"}}",{"head":104},{},{"data":106,"meta":220},[107,116,125,134,142,151,160,169,178,187,195,202,210],{"id":108,"question":109,"answer":110,"expand":15,"createdAt":111,"updatedAt":112,"publishedAt":113,"slug":114,"documentId":115},1,"Which LLM's models are supported?","By default our bots use **GPT-4o Mini** Standard, Pro & Enterprise tier subscribers can use advanced LLM models such as GPT-5 from a wide variety of providers including OpenAI, Google, Cohere, Claude & Mistral. See [available models](https:\u002F\u002Fchatthing.ai\u002Fpages\u002Ffeatures\u002Fmodels) for a full list of supported models.","2023-07-13T08:40:41.566Z","2025-08-15T11:36:25.943Z","2023-07-13T08:40:43.357Z","what-version-of-chat-gpt-are-you-using","tfu3e4kpqv79y87xfoemfuuy",{"id":117,"question":118,"answer":119,"expand":15,"createdAt":120,"updatedAt":121,"publishedAt":122,"slug":123,"documentId":124},2,"Is my data used to train ChatGPT?","As stated in the OpenAI terms of use your data is not used to train ChatGPT: [https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use](https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use) The relevant part is section 3.c. *\"We do not use Content that you provide to or receive from our API (\"API Content\") to develop and improve our Services\"*. \n","2023-07-13T08:43:02.011Z","2023-07-21T11:05:28.729Z","2023-07-13T08:43:03.360Z","is-my-data-used-to-train-chat-gpt","frfb44dklbawsvpursmxbuto",{"id":126,"question":127,"answer":128,"expand":15,"createdAt":129,"updatedAt":130,"publishedAt":131,"slug":132,"documentId":133},3,"I will need more storage\u002Fmessage tokens than your plans allow, what should I do?","If your needs don’t fit into any of our standard plans, we can happily make your a custom plan. Please email [hello@chatthing.ai](mailto:hello@chatthing.ai) with your requirements.","2023-07-13T08:43:16.954Z","2023-07-21T11:05:00.652Z","2023-07-13T08:43:17.817Z","need-more-storage-message-tokens","h8fhftt1hug2sq2uy6vfrf55",{"id":4,"question":135,"answer":136,"expand":15,"createdAt":137,"updatedAt":138,"publishedAt":139,"slug":140,"documentId":141},"Can I see the questions people are asking my bots?","Yes you can! Check out the [conversations](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fconversations) view after logging into your account.\n","2023-07-13T08:43:46.801Z","2023-07-21T11:05:12.279Z","2023-07-13T08:43:48.597Z","see-the-questions-people-are-asking","sfedx2mj32obw6fq4tgqrgfk",{"id":143,"question":144,"answer":145,"expand":15,"createdAt":146,"updatedAt":147,"publishedAt":148,"slug":149,"documentId":150},5,"What is a data source?","Data sources are the way you connect you bot to your data. Currently we support importing data from Notion, Web pages a selection of text file formats & youtube videos but plan to add more very soon. ","2023-07-13T08:43:59.849Z","2023-07-21T11:05:44.543Z","2023-07-13T08:44:01.121Z","what-is-a-data-source","ginsx094n25wiaw4i67i0d0m",{"id":152,"question":153,"answer":154,"expand":15,"createdAt":155,"updatedAt":156,"publishedAt":157,"slug":158,"documentId":159},6,"What is a storage token?","Storage tokens are used when you synchronise your data from a data source such as Notion with your bot. **1000** storage tokens roughly equals about **750** words. Each time you synchronise a data source it will use more storage tokens.","2023-07-13T08:44:12.271Z","2023-07-21T11:05:50.813Z","2023-07-13T08:44:14.375Z","what-is-a-storage-token","ya9cysjizr7odvubkhbynelj",{"id":161,"question":162,"answer":163,"expand":15,"createdAt":164,"updatedAt":165,"publishedAt":166,"slug":167,"documentId":168},7,"What is a message token?","Message tokens are used each time you send a message to a bot and receive a response. Each message uses between **1000**-**4000** message tokens depending on the questions and the bots response. This means **200,000** message tokens roughly equates to **100** messages. ","2023-07-13T08:46:28.978Z","2023-07-21T11:06:00.061Z","2023-07-13T08:46:29.984Z","what-is-a-message-token","lspydceiryhl9xvbsv7esth3",{"id":170,"question":171,"answer":172,"expand":15,"createdAt":173,"updatedAt":174,"publishedAt":175,"slug":176,"documentId":177},8,"Can I use the Chat Thing API?","Yes, you can! We've just released our public API which is available to users on the Standard, Pro & Enterprise tiers. See the [full documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fapi-channel), for more information. ","2023-07-13T08:46:38.319Z","2023-07-21T11:36:25.601Z","2023-07-13T08:46:39.461Z","can-i-use-the-chat-thing-api","eugzta7ecdjaoigs5baoacfg",{"id":179,"question":180,"answer":181,"expand":15,"createdAt":182,"updatedAt":183,"publishedAt":184,"slug":185,"documentId":186},9,"Where can I get help?","You can get help by visiting our [documentation](https:\u002F\u002Fchatthing.ai\u002Fdocs\u002Fgetting-started) or by joining our [discord community](https:\u002F\u002Fdiscord.com\u002Finvite\u002FDGCCR34Fsj) ","2023-07-13T08:46:53.371Z","2023-07-21T11:35:09.861Z","2023-07-13T08:46:54.363Z","where-can-i-get-help","i74qddqvi203eoiu5cz3izom",{"id":52,"question":188,"answer":189,"expand":15,"createdAt":190,"updatedAt":191,"publishedAt":192,"slug":193,"documentId":194},"How does our Chat Thing use Google user data?","Chat Thing can make use of files stored within your Google Drive. You have full control of which files or folders you grant us access to & any such information will only be used to train your bots.\n\nAny use of information received from Google APIs adheres to [Google API Services User Data Policy](https:\u002F\u002Fdevelopers.google.com\u002Fterms\u002Fapi-services-user-data-policy), including the Limited Use requirements.","2023-10-30T15:06:12.642Z","2023-10-30T15:13:50.893Z","2023-10-30T15:13:50.888Z","how-does-our-chat-thing-use-google-user-data","bke1b9y05bmzz810ln37sect",{"id":56,"question":196,"answer":197,"expand":15,"createdAt":198,"updatedAt":199,"publishedAt":200,"slug":15,"documentId":201},"What languages does Chat Thing support?","We currently support English, Spanish, French, German, Japanese, Chinese & Greek.","2024-09-04T16:44:36.694Z","2024-09-04T16:44:38.151Z","2024-09-04T16:44:38.136Z","eb8akpy9sk5lltlqal04vwg1",{"id":12,"question":203,"answer":204,"expand":15,"createdAt":205,"updatedAt":206,"publishedAt":207,"slug":208,"documentId":209},"Where can I find my previous invoices?","You can access your previous invoices by visiting [https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fbilling](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fbilling) and clicking on the \"Manage subscription\" button in the top right of the screen.","2024-10-02T09:49:54.536Z","2024-10-02T10:23:54.565Z","2024-10-02T09:49:56.256Z","view-invoices","idntwbsj0iep3pfmkve2akzc",{"id":211,"question":212,"answer":213,"expand":214,"createdAt":215,"updatedAt":216,"publishedAt":217,"slug":218,"documentId":219},14,"If you're having trouble logging in?","Forgotten your password? You can [reset it here](https:\u002F\u002Fchatthing.ai\u002Fapp\u002Fauth\u002Fforgotten-password). You may also need to confirm your email address, if you can't find this email please check your junk folder.",false,"2025-08-15T11:32:35.424Z","2025-08-15T11:38:25.222Z","2025-08-15T11:32:38.148Z","trouble-logging-in","udsc18undcin42am5jqwwgns",{"pagination":221},{"page":108,"pageSize":222,"pageCount":108,"total":12},25]